Delivery Information

Service Area

At this moment, we can only ship the product within the US.

Shipping service provider: USPS

FREE Tracking with every order

Tracking will be giving out for all orders after the package is mailed.

Delivery Time

Please allow 7-14 days for First Class Mail and 2-7 days for Priority Mail.

Rush Order

*(Please contact us if you have an urgent order. However, there will be extra handling and shipping fee in addition to your purchase which we will discuss with you before charging.)

For customers located in San Francisco Bay Area, you can always call us to see if we can handle on your rush order in store. Pick up in store is available within our business hours.

Please refer Contact us page for business hours. 

Handling Time

Usually we can dispatch the package within 1-2 business days.

Safe and Secure Packaging

There might be slight damages during the delivery process, such as small cracks on gift box edges and a few flowers falling out from the sepal. If the flowers fall out, it can be simply fixed by putting the flowers back on the sepal.

We have been shipping with USPS for over 8 years, and we do trust their professional care about handling the packages. 
Of course, we will add enough padding to secure the flowers to arrive in good shape.

If you cannot accept small cracks on the gift box edges, please do not order online, because we cannot guarantee this as the box might have been cracked when we received the boxes from the supplier. We will keep searching for possible solutions, but at the moment, this can still happened in some orders.